Shipping Policy
What do you ship?
We can ship small or large orders to most places worldwide.
When do you ship?
Due to supply chain issues, average turnaround times have increased to 3-7 business days, but some styles or colors may require a few extra days depending on stock.
Where do you ship to?
We ship both domestic and international orders. You must email us at 713shirts@gmail.com for international orders.
How do you ship?
For domestic orders we use USPS Priority Mai, UPS and FedExl which comes with insurance and tracking. Transit time is about 2-5 days to most places in the United States, but recently, most postal carriers have increased their shipping times. For international orders we use first class shipping from USPS unless otherwise arranged.
Rates to ship?
The cost to ship domestically is $8 for the first shirt and $2 for each additional shirt. Cost to ship custom print orders varies based on weight and quantity. Costs for International orders vary.
How to track an order that's been shipped?
If you do not receive your package within 10 days, feel free to contact us for tracking information if it has not already been sent to you.
In-store pick up option?
We do provide local pick up at our store. We will call you once your order is ready. You have 90 days to pickup after order is completed. Feel free to contact us for more information on local pick up.
Return Policy
What can be returned?
There are no returns on custom products. If we are responsible for an error we will replace or refund the cost, however, if the customer is at fault then we cannot replace or refund for custom items. We are not responsible for items damaged in the wash. We are not responsible if you order the wrong size or color. There are no refunds or exchanges on $7.13 shirts purchased in store unless product is defective. Returns and exchanges for items will be done at discretion of 713 Shirts.
When do items need to be returned?
In order for a return to be processed, it must be initiated within 7 days of customer receiving order. Item must be unworn and in original condition.
Where do items need to be returned?
Items will need to be returned to 713 Shirts. If we are at fault then we will pay for costs incurred to replace the item. If customer is at fault, they will have to pay for shipping costs incurred for return.
How do customers return items?
Contact us at 713shirts@gmail.com with your order information and reason for return. There are no refunds on items returned due to customer error and returns and exchanges will be processed at the discretion of 713 Shirts.
Privacy Policy
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: 713Shirts@gmail.com
By Phone: 713-875-7207
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Custom Printing Terms
Terms of Service:
User shall ensure that his/her User Content, and his/her and our use of it, does not:
- infringe anyone’s copyright; in particular, you must ensure that you either own the copyright or that you are fully licensed by the copyright owner to print the Image and to make any subsequent use of it.
- It is customer's responsibility to ensure intellectual property laws are adhered to.